What are words imported vs tokens?
Words imported is a simple wordcount of the source content you bring to the platform: file uploads, TM entries and segments. Tokens are only consumed when you use AI-powered features like translation, LQA, research or dubbing. Each plan includes a monthly allowance of both, and you can top up tokens any time without changing plan.
Do I pay extra for video and audio?
No. Audio and video features (transcription, dubbing, batch TTS) are included on every paid plan. They consume tokens from the same budget as text features, so there’s no separate AV charge.
How is LanguageOps Live priced?
Live is billed by the translated channel-hour (one source channel into one language for one hour), as one-off event packs or monthly bundles, with fully managed events available as a service. Attendees are always free: a French channel with 50 listeners for an hour is one channel-hour.
Can I run a single event without a subscription?
Yes. A single-event pack (£59 for 6 channel-hours) or event series (£199 for 25) is a one-off purchase with no ongoing subscription, and it includes the recording, transcripts and post-event report. Or let us run it for you as a managed event.
Is LanguageOps a TMS or a TBMS?
Both, plus the CAT editor. The
translation management system side covers projects, workflow, memory, terminology, AI and QA. The
business management side covers quotes, linguists, purchase orders, client and supplier invoicing, and Xero sync. The translation side is in every paid plan; Operations is an add-on for Professional and Team (£500/month) and included in Agency and Enterprise.
What if I only need a CAT tool?
The Linguist plan is £25/month or £250/year and includes the full translation editor, TM, glossary, QA, marketplace collaboration, 100K imported words and 1M AI tokens each month.
Can I join as a marketplace provider?
Yes. A Marketplace provider account lets you create a profile, apply for work and complete projects assigned by a paying client. Upgrade to Linguist when you need your own projects, imports and full business workspace.
What happens if I exceed my limits?
You never have to wait for the reset. If a job needs more words than your plan has left, finish it now with a one-off pass from the project page. Token bundles top up AI capacity at any time, and we notify you at 80% usage.
Can I pay per job instead of subscribing?
Yes. Upload the files and see the price for exactly those words, pages or assets, then pay once. Translation-memory matches and repetitions are free, prices are in GBP or EUR, and each pass lasts 90 days. It’s self-serve: on-screen steps take you from upload to finished files. If you’d rather we did the work,
get a managed quote.
How does pay per job compare with a subscription?
A pass suits a one-off or occasional job. Professional includes 200,000 words a month for £250, which is cheaper per word once you’re doing more than about two 50,000-word jobs a month.
Can I change plans later?
Yes. Upgrade any time and get prorated access immediately; downgrades take effect at your next billing date.
Do you do custom development work?
Yes. We build
bespoke tooling: custom connectors, extraction rules, QA checks and automations made for your stack. This is scoped and charged separately from your subscription. Get in touch to discuss your requirements.