What are words imported vs tokens?
Words imported is a simple wordcount of the source content you bring to the platform: file uploads, TM entries and segments. Tokens are only consumed when you use AI-powered features like translation, LQA, research or dubbing. Each plan includes a monthly allowance of both, and you can top up tokens any time without changing plan.
Do I pay extra for video and audio?
No. Audio and video features (transcription, dubbing, batch TTS) are included on every paid plan. They consume tokens from the same budget as text features, so there’s no separate AV charge.
How is LanguageOps Live priced?
Live is billed by the translated channel-hour (one source channel into one language for one hour), as one-off event packs or monthly bundles, with fully managed events available as a service. Attendees are always free: a French channel with 50 listeners for an hour is one channel-hour.
Can I run a single event without a subscription?
Yes. A single-event pack (£59 for 6 channel-hours) or event series (£199 for 25) is a one-off purchase with no ongoing subscription, and it includes the recording, transcripts and post-event report. Or let us run it for you as a managed event.
Is LanguageOps a TMS or a TBMS?
Both, plus the CAT editor. The
translation management system side covers projects, workflow, memory, terminology, AI and QA. The
business management side covers quotes, linguists, purchase orders, client and supplier invoicing, and Xero sync. They are included in every paid plan, so there is no separate TBMS licence.
What if I only need a CAT tool?
The Linguist plan is £25/month or £250/year and includes the full translation editor, TM, glossary, QA, marketplace collaboration, 100K imported words and 1M AI tokens each month.
Can I join as a marketplace provider?
Yes. A Marketplace provider account lets you create a profile, apply for work and complete projects assigned by a paying client. Upgrade to Linguist when you need your own projects, imports and full business workspace.
What happens if I exceed my limits?
You can purchase token bundles at any time, and we notify you at 80% usage. All paid plans use the same bundle catalogue, and larger bundles offer a lower per-token price.
Can I change plans later?
Yes. Upgrade any time and get prorated access immediately; downgrades take effect at your next billing date.
Do you do custom development work?
Yes. We build
bespoke tooling: custom connectors, extraction rules, QA checks and automations made for your stack. This is scoped and charged separately from your subscription. Get in touch to discuss your requirements.